Answers to frequently asked questions

After registering, you will receive a welcome email from us. We will also contact you for an onboarding appointment.

As a volunteer, we will match you with a refugee from Ukraine to help them find a job in Germany. We target refugees with low to medium qualifications and little to no knowledge of German or English. Therefore, many questions arise around job search, application and work requirements. As a volunteer, you can provide digital support via video telephony, telephone, chat or even in person to help a refugee find a job in Germany as quickly as possible. Knowledge of Russian and Ukrainian is an advantage.

The support is planned by us completely digitally. If we can match so that you and the refugee live in the same city, face-to-face meetings would also be possible.

You should plan at least two to three hours per week. However, this can also vary from tandem to tandem. It depends on how quickly the job entry succeeds and what previous qualifications the refugees have. We expect the maximum duration of support to be around eight to twelve weeks.

We are currently looking for volunteers with at least a basic knowledge of Russian or Ukrainian. Otherwise, you do not need any special skills or knowledge. 

After registering, you will receive detailed onboarding from us. We will show you how and what information you can find in our knowledge database on job entry for refugees and how you can also sensitively shape conversations with people who have experienced trauma. After registration, our experienced team will be at your side. We will also answer any questions that come up after the matching process that you do not have an answer to - or if you want to reassure yourself. We are experts in the labour market entry of people with start-up difficulties and refugee backgrounds and will accompany you professionally at any time in your task as a volunteer.

We concentrate on job entry. We do not focus on topics such as finding a place to live, health issues or other topics. If these issues present challenges in the job search, we consult other organisations and experts.

No, there is no expense allowance for this honorary office. However, if you wish, we can issue you with a certificate for your voluntary work.

Your registration is initially for the support of one person. After successful counselling and placement, we will approach you to discuss a renewed commitment. However, this is not obligatory. If, for any reason, the support does not work out after the matching, we can also discuss an early termination of the engagement.

You can reach us at any time at support@work4u.org and we will get back to you as soon as possible to clarify your concerns. We are experts in the labour market entry of people with starting difficulties and a refugee background. Therefore, there is no question that we have not already been confronted with. With this knowledge, we are at your side.