The role of the volunteer at work4u is multifaceted. For their refugee you are:
The life situation of refugees is very different. To get the best understanding of what their refugee is experiencing and what support they need, the first conversation is important. For this you will find a few hints here:
After the initial interview, you will have a better idea of what accompaniment your refugee needs, e.g.:
Example of how a tandem can run:
Even as a volunteer, you need to take care of yourself. If you need a break in your escort, communicate that to your refugee and please let us know. Their health and well-being are important to us. We recommend that at the beginning of your engagement you clearly tell your refugee when you will be available, how many hours per week on average you plan to accompany them, and how you would like to communicate (by phone or Skype, by message, in person at a public place, etc.).
They are made with a person who has fled. Many refugees have trauma related to war. How deep this trauma is and how it plays out is difficult to know. Offering psychological help yourself could exacerbate the trauma. There are professional support services for this - e.g. Crisis Chat, a psychological support service in Ukrainian and Russian. If you notice that your refugee is very stressed in everyday life and suffers a lot, you could recommend such offers.
Your work4u team is at your disposal for (specific) questions! Please contact us at firstname.lastname@example.org or feel free to come to our weekly online consultation, every Monday from 5:00 to 5:30 p.m. (LINK)!
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